Shipping
Shipping Policy
For Nalgene customers, the sections below set out processing, delivery, and tracking. This page applies specifically to nalgenex.shop.
delivery issues at Nalgene
Nalgene publishes this delivery issues guidance for customers using nalgenex.shop. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@Nalgenex.shop or 8604669106. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
Our approach at Nalgene to returns after delivery
The following returns after delivery guidance applies to the Nalgene storefront at nalgenex.shop. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Nalgene also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
What Nalgene customers should know about delivery area
This delivery area section covers orders and visits through nalgenex.shop for Nalgene. Our delivery area is limited to addresses within the United States. Standard shipping is free.
Details from Nalgene on tracking and addresses
Nalgene publishes this tracking and addresses guidance for customers using nalgenex.shop. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
processing and transit at Nalgene
Nalgene publishes this processing and transit guidance for customers using nalgenex.shop. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
Merchant Information
Business name: Nalgene
Brand name: Nalgene
Email: Support@Nalgenex.shop
Phone: 8604669106
Physical address: 255 W 5th St, Frederick, Maryland, 21701, United States